How to use your resident portal

So the portal knows you’re a genuine resident.

1. Open the portal and tap Register Your Flat (under “Membership”).
2. Choose if you are an Owner, Tenant, or Service Man.
3. Select your building, floor and flat.
4. Enter your 10-digit mobile number and email. (One mobile number can be used only once.)
5. If you offer a service to neighbours, tick “I offer a service” and add the details.
6. Tap Submit registration. Your request goes to the committee.

A safe sign-in with no password to remember.

1. Tap Member Login and enter your registered mobile number.
2. We email a 6-digit code to your registered email. Open your email and copy it.
3. Type the code and tap verify. You’re in!
4. You stay signed in for 30 days, so you rarely need to do this again.

Getting from page to page is easy.

1. On the main page, tap the round menu button in the corner to see all pages.
2. Inside the portal, the tabs at the top take you to each section.
3. Use ← Main Site to return to the public home page anytime.
4. The arrow button (↑) brings you back to the top of a long page.

Support the association — contributions are always voluntary.

1. On the home page tap Contribute, or on an event tap Contribute to this event.
2. Scan the QR code with any UPI app (Google Pay, PhonePe, Paytm…) and pay any amount.
3. Enter the amount and your details.
4. Attach a screenshot of your payment — this is required so the committee can verify it.
5. Tap Submit. Done!

Official announcements from the committee.

1. Open Notices to see all announcements.
2. Tap any notice to read it fully and see attached photos or documents.
3. Logged-in residents can react with 👍 / 👎 and leave a comment.
4. Use Group by to sort by month or see the latest first.

See exactly how community money is collected and spent.

1. Open Events & Funds. Each event shows Collected, Spent, Balance and number of Contributors.
2. Tap Contribute to this event to chip in (scan, pay, attach screenshot).
3. Logged-in members can tap View report to see every contribution and expense.
4. In the report, tap Load more for longer lists, or Download CSV to save the records as a spreadsheet.

Your personal record of every contribution you’ve made. Members only

1. Open My Payments to see each payment under your number and its status (Pending / Verified).
2. If a payment is missing its screenshot, tap Upload screenshot and choose the image.
3. The committee can then verify it, so your contribution gets credited.

Raise an issue and track it to resolution. Members only

1. Open Complaints and tap to raise a new one.
2. Choose a category, write the subject and details, and optionally attach a photo.
3. Tap Submit complaint.
4. Tap any complaint to see its status and the committee’s replies.
5. Use Group by to sort by status, date, or category.

Find your approved neighbours. Members only

1. Open Directory. Residents are grouped building by building.
2. Tap a building to see its residents; tap a floor to expand it.
3. Use the search box to find someone by name, building or flat.

Important numbers in one place.

1. Open Useful Contacts for hospitals, emergency services and local authorities.
2. Tap a phone number to call directly.

Trusted plumbers, electricians and more — rated by neighbours.

1. Open Service Men to see providers and their star ratings.
2. Tap one to see details and contact them.
3. After they do a job for you, give an honest rating to help others.

Help offered by fellow residents. Members only

1. Open Services to see what neighbours offer (tuition, tailoring, etc.).
2. To list your own service, tick “I offer a service” when registering or in My Profile.

Keep your details up to date. Members only

1. Open My Profile to view your information.
2. Edit your name or service details and save.

Tools for committee members to run the community.

1. Members: approve or reject new residents (with an optional reason emailed to them).
2. Payments: check each contribution’s screenshot, then Verify it (counts in the total) or Disable a wrong/duplicate one. Use Verify all / Upload all on busy days.
3. Notices: publish announcements with attachments.
4. Contacts & Events: add useful contacts and create events.
5. Roles & Expenses (senior committee): assign roles and approve expenses before they’re counted.

Why the portal is safe to use.

1. You sign in with a one-time code to your email — only you can access your account.
2. Payment screenshots let every contribution be honestly verified.
3. Contributions are always voluntary.
4. This is an independent residents’ association portal — it works for residents, together.